Privacy Policy

At Al Kabir Travel (“Al Kabir Travel”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website, request a quotation, make a booking, or use any of our services.

By using our website and services, you agree to the practices described in this Privacy Policy.

1.   Information We Collect

To provide travel-related services, we may collect the following information:

Personal Information

  • Full name
  • Date of birth
  • Gender
  • Nationality
  • Passport details
  • Contact number
  • Email address
  • Residential address

Travel Information

  • Departure and return dates
  • Preferred airports
  • Hotel preferences
  • Flight preferences
  • Passenger details
  • Special assistance requests

Payment Information

  • Billing information
  • Transaction details
  • Payment confirmations

Note: Al Kabir Travel does not store customers’ full credit or debit card details on its servers.

Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and tracking information

Marketing Information

  • Newsletter subscriptions
  • Quote requests
  • Survey responses
  • Promotional preferences

2.   How We Collect Information

We collect information when:

  • You submit an enquiry through our
  • You request a
  • You book flights, hotels, Umrah packages, Hajj packages, visas, transfers, or other travel
  • You communicate with us via phone, email, WhatsApp, social media, or live
  • You subscribe to newsletters or promotional
  • You visit our

3.   How We Use Your Information

We use your information to:

  • Process bookings and
  • Arrange flights, hotels, visas, transportation, and travel
  • Provide customer
  • Send booking confirmations and travel
  • Respond to
  • Improve our website and
  • Prevent fraud and unauthorized
  • Meet legal and regulatory
  • Send promotional offers and marketing communications (where permitted).

4.   Sharing Your Information

We may share your information with:

Travel Suppliers

  • Airlines
  • Hotels
  • Ground transportation providers
  • Visa processing partners
  • Tour operators
  • Insurance providers (if requested)

Service Providers

  • Payment processors
  • IT and website providers
  • Marketing service providers
  • Customer support platforms

Legal Authorities

We may disclose information when required by law, court order, government authority, immigration authority, aviation authority, or regulatory agency.

We never sell your personal information to third parties.

5.   International Data Transfers

As part of providing international travel services, your information may be transferred to countries outside your country of residence, including countries where your flights, hotels, visas, or travel arrangements are being processed.

We take reasonable measures to ensure your information remains protected during such transfers.

6.   Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil travel
  • Meet legal and accounting
  • Resolve
  • Protect our business

Booking records may be retained for up to six (6) years where required by applicable laws and regulations.

7.   Marketing Communications

You may receive travel offers, promotions, and newsletters from Al Kabir Travel. You may unsubscribe from marketing communications at any time by:

  • Clicking the unsubscribe link in
  • Contacting us
  • Requesting removal via

8.   Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website
  • Analyze visitor
  • Remember user
  • Enhance user

You may disable cookies through your browser settings, although some website functions may not operate correctly.

9.   Data Security

We implement appropriate technical and organizational measures to protect personal information from:

  • Unauthorized access
  • Loss
  • Misuse
  • Disclosure
  • Alteration

While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be 100% secure.

10.   Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal
  • Correct inaccurate
  • Request deletion of your
  • Restrict certain processing
  • Withdraw consent where
  • Request a copy of your personal

Requests can be made using the contact details below.

11.   Third-Party Websites

Our website may contain links to third-party websites.

Al Kabir Travel is not responsible for the privacy practices or content of external websites. Users should review the privacy policies of those websites separately.

12.   Children’s Privacy

Our services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children without appropriate parental or guardian consent.

13.   Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised “Last Updated” date.

14.   Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:

Al Kabir Travel

Email: support@alkabirtravel.com

Website: www.alkabirtravel.com

Business Hours: Monday – Saturday